The industry leader in building permit expediting and code consulting, Burnham Nationwide leverages 25 years of experience navigating the permit and code compliance process to support the building community.
Chicago, IL USA
SCTG SERVICES USED
Windows on AWS
Amazon Elastic Block Store (EBS)
AWS Systems Manager
Amazon Elastic File System (EFS)
AWS Storage Gateway
How enterprise file sharing on AWS improved data access and resilience
Burnham Nationwide specializes in construction code consulting and permit expedition all across America. Keeping up with every city and state’s evolving building codes and permit practices generates a lot of data to store, and a lot of data to share.
So when cloud-based enterprise file sharing became a viable option, Burnham adopted early, looking into how it could make business faster and more resilient. The team needed to know that anyone at any location could access the wealth of internal documents, data and applications whenever they needed. Since a lot of Burnham’s work happens on a construction site, the team also needed to ensure anyone could access data from anywhere with internet access.
That’s when the team approached Deft, a cloud consultancy and certified AWS MSP Partner. What started as a call to move storage to the cloud blossomed into a long-standing business relationship.
“Working with Deft is like having a consultancy baked into our tech support. It’s so helpful to have that full picture. We don’t need to go to multiple vendors, everyone’s speaking the same language.”
Business Analyst, Burnham Nationwide
Dispatching enterprise file sharing solutions to a national office network
Before moving 85% of its digital connectivity to AWS, Burnham’s IT team spent a lot of time keeping up with on-premise servers. The servers also created a data bottleneck, forcing everyone to connect back to the same location to access systems and files. If anything happened at that location, there was no backup.
“There’s a lot of liability keeping stuff on-premise. The AWS system that Deft set up was a more secure and stable environment,” says Bryan Santos, systems administrator at Burnham Nationwide.
By making the bulk of Burnham’s data accessible in the cloud, speed and connectivity improved and systems ran much smoother company-wide. Instead of having to tap back into one database from wherever they were in the country, Burnham’s teams could access the nearest cloud repository.
Shaving seconds off of a routine task quickly adds up to serious productivity gains.
Moving to the cloud also gave Burnham a digital backup.
Now, if a pipe bursts over the server room, it’s an annoyance rather than a business-stopping catastrophe.
Burnham has since moved most of its data, its CRM and its accounting systems to AWS. The only information that remains on-prem are the pieces they’ve analyzed with Deft and decided to keep there.
Saving money by shifting to AWS for enterprise file sharing
Keeping tabs on physical servers in Burnham’s main office took a lot of effort. With on-prem storage, Burnham had to drop everything and replace servers every six years or so. The IT team was also stuck running manual updates and continuously paying new licensing fees. Moving to AWS cut out the big capital expense of servers, while giving Burnham access to as much automatically updated space as it needs.
“It’s nice to know that updates are automatically executed. Working with Deft is like having a Roomba for AWS — it’s set it and forget it,” says Jon Kovar-Tooke, business analyst for Burnham Nationwide.
With almost all of their enterprise file infrastructure in AWS, Burnham has more time to plan for upgraded systems and innovative tools. Often, they bring in Deft to consult on how new pieces of technology will fit into the overall system.
The freed-up time is a huge benefit, but the cost savings for moving Burnham to AWS are also there.
“This isn’t ‘Did we save?’ It’s more like ‘How much did we save?’” says Jon.
From vendor to trusted tech consultant
Since partnering with Burnham in 2015, Deft is often called in to advise on higher-level conversations about Burnham’s business. If a tech solution is being discussed, the Burnham team seeks out Deft’s input.
“Deft is there to help us plan future projects. We’ll go to them to ask ‘Is this the right solution for us?’ They’re pretty straightforward — either ‘Yes’ or “Have you considered this option over here?’ Deft is always available.”
Business Analyst, Burnham Nationwide
Today, Deft remains so integrated with Burnham that it even collaborates with third-party partners on Burnham’s behalf.
“It’s like we’re part of the same company. We have the same ideals and work ethic. We never have to chase Deft to follow up, we can loop them in on calls without missing a beat. They represent Burnham well,” says Jon.
With planned overhauls to Burnham’s website and payment portal, Deft will be by Burnham’s side, making sure that new tech streamlines operations.